General Questions
What are your rates for mobile mechanic services?
Our prices are competitive and transparent. We charge a $150 service fee for travel to your location and initial assessment. A portion of the service fee can be credited toward your final bill if you proceed with repairs. Get a personalized pricing estimate on our booking page:
. Please note that all prices are for labor only and do not include the cost of parts.
Do I need to pay the service fee if I decide not to proceed with repairs?
Yes, the $150 service fee covers our mechanic's travel time to your location and the initial assessment. This fee ensures our mechanic's time and travel expenses are compensated. However, if you choose to proceed with our services, a portion of this fee is credited toward your final bill.
Are the quoted prices fixed, or can they change?
Online prices are estimates. Actual costs may vary based on your vehicle's condition, repair complexity, and additional services needed. Final pricing is confirmed after we receive all your vehicle information and details about the issue through our online form, and if necessary, after our mechanic's on-site assessment.
What type of parts do you use for repairs?
We use high-quality OEM or OEM-equivalent parts that meet your vehicle's specifications, ensuring durability and reliability without voiding your vehicle's warranties. We source quality parts to guarantee your repairs last and your vehicle performs optimally.
What happens if my quote changes when the mechanic arrives?
Quotes may adjust if your vehicle's condition differs from the initial description. Our mechanic will provide a new quote and proceed only with your approval. We believe in transparent communication and won't surprise you with unexpected costs.
How do you determine accurate price quotes?
We use industry-standard practices and our mechanic's extensive experience to ensure accurate quotes based on job complexity, time required, and the specific service needed. We factor in labor costs and any additional assessments to give you a fair estimate.
What services do you offer, and what are the starting prices?
We offer a comprehensive range of mobile mechanic services:
All prices are labor only and do not include parts. The $150 service fee applies to all appointments.
How do I book a mobile mechanic appointment?
Book online at our booking page. Online booking ensures the best rates and lets you select a convenient time. We'll contact you within 24 hours to confirm your appointment and discuss any specific details about your vehicle.
Will your mechanics bring the right tools and equipment?
Yes, our mechanics arrive fully equipped with professional-grade tools, diagnostic scanners, and specialized equipment to perform a wide range of repairs on-site. We're prepared to handle most common mobile mechanic services at your location.
Can I get a warranty on the work performed?
Yes, we stand behind our work. Warranty details depend on the specific service and parts used. When you book your appointment or receive your quote, we'll discuss warranty coverage for both labor and parts to give you confidence in your repair.
Why is a pre-purchase inspection so important when buying a used vehicle?
A pre-purchase inspection reveals a vehicle's true mechanical condition before you commit to buying it. It helps you avoid purchasing a car with hidden problems that could cost thousands in repairs. Our comprehensive inspection starting at $150+ covers all critical systems including the engine, transmission, brakes, suspension, electrical system, and cooling system. We identify existing problems, estimate repair costs, and give you information to negotiate a fair price. Many buyers have saved thousands by discovering major issues before completing their purchase.
What's included in a pre-purchase inspection?
Our inspection is thorough and covers: engine condition (leaks, corrosion, operation), all electrical systems (lights, wipers, windows, dashboard), brake condition and responsiveness, suspension and steering, transmission smoothness, air conditioning and heating, body and frame condition, rust and damage, service history verification, and a diagnostic scan for fault codes. We provide a detailed written report with findings and estimated repair costs for any issues. This comprehensive assessment gives you complete confidence in your purchase decision.
Can you perform a pre-purchase inspection on a private sale?
Absolutely. We specialize in pre-purchase inspections for both private sales and dealer purchases. Private sales often benefit most from an independent inspection since there's no warranty protection. We perform the same thorough inspection regardless of where you're buying, protecting you from unknown mechanical problems and giving you negotiating power.
How long does a pre-purchase inspection take?
A typical inspection takes 1 hour depending on the vehicle's condition and complexity. We take our time to be thorough because this decision is important. We'll call you with significant findings immediately and provide a complete written report within 24 hours.
Should I get a pre-purchase inspection on a newer used car?
Yes. Even newer cars can have hidden problems, accident damage, or maintenance issues that aren't obvious. A 3-5 year old vehicle might have been in an accident or lack proper maintenance despite looking clean. Our inspection protects you regardless of age, potentially saving thousands in unexpected repair costs.
Can I schedule an inspection before making an offer on a vehicle?
Yes. Many buyers schedule an inspection before making an offer—it's a smart strategy. The inspection results give you concrete information to negotiate with. If significant repairs are needed, you can reduce your offer or walk away from the deal. Contact us to schedule at your convenience.
Do you check for accident history and frame damage?
We visually inspect for signs of accident damage, frame bending, misaligned panels, and rust patterns indicating collision repair. We can identify visible signs of accident history. We recommend also obtaining a vehicle history report (like Carfax or AutoCheck) and a professional frame inspection if we suspect serious frame damage. Our inspection works best combined with these resources.
What is a diagnostic inspection?
A diagnostic inspection uses specialized computer equipment to read your vehicle's engine module and identify fault codes or problems. This pinpoints the exact issue rather than guessing, saving you time and money. Diagnostics cost $150+ and are essential when your check engine light is on or you're experiencing unexplained symptoms.
What should I do if my check engine light comes on?
Don't ignore your check engine light—it indicates your vehicle's onboard diagnostic system has detected a problem. This could range from a loose gas cap to a serious engine issue. Book a diagnostic inspection with us starting at $150+. Our diagnostic scanner will read the fault codes and identify the exact problem, allowing us to provide an accurate repair quote.
Can you replace brake pads and rotors at my location?
Yes, we specialize in brake pad and rotor replacements at your driveway or workplace. Our mobile brake repair service starts at $150+ for labor, plus parts. We use quality OEM or OEM-equivalent brake components to ensure your safety.
What are the signs that my brakes need service?
Squeaking or grinding noises when braking, vibrating brake pedals, longer stopping distances, or a soft brake pedal indicate brake pad or rotor replacement needs. Don't ignore these warning signs—brake safety is critical. Book an inspection with us starting at $150+ for brake repair labor.
How often should I replace brake pads and rotors?
Inspect brake pads every 30,000 km and rotors every 50,000 km, though intervals vary based on driving habits, road conditions, and vehicle type. Regular maintenance ensures safety. If you're unsure about your brake system's condition, book an inspection with us.
What factors affect brake repair costs?
Brake repair starting at $150+ for labor depends on whether you need just pad replacement or rotors as well, your vehicle's brake system type, and job complexity. Some vehicles have more accessible brake components than others. Parts costs vary based on whether you choose standard or premium components. We'll provide a detailed quote after assessing your specific vehicle.
What are the symptoms of a failing alternator?
Dimming headlights, a dead or dying battery, warning lights on your dashboard, non-functioning power windows, or difficulty starting suggest a failing alternator. Your alternator charges your battery while the engine runs; without it, your battery drains quickly. We can inspect and replace it on-site starting at $150+ for labor.
How can I tell if my alternator is failing or if it's just a dead battery?
If your battery is fully charged but your headlights are still dim, or if your battery keeps dying after recharging, the alternator is likely failing. Quick test: start your car and remove the negative battery cable while running. If the engine dies, your alternator isn't charging. We can perform a proper alternator test during a diagnostic inspection starting at $150+.
What are the signs that my car's starter needs replacement?
Clicking noises when turning the key, intermittent starting difficulties, or no cranking at all may indicate a failing starter. If your engine won't turn over but your lights work, the starter is likely the culprit. Our mechanics can diagnose and replace your starter on-site starting at $150+ for labor, plus parts.
Can a starter be repaired, or does it need replacement?
Most starter failures require replacement. Starters are complex electrical motors that are typically not cost-effective to rebuild. We'll confirm the diagnosis with a test, then install a quality replacement. Starting at $150+ for labor, a new starter is usually the most reliable solution.
What happens if a worn serpentine belt is not replaced?
A worn serpentine belt can cause alternator, power steering, or AC failure, leaving you stranded. If your belt breaks while driving, you lose charging capability and essential engine-driven systems. Timely replacement prevents breakdowns. Our serpentine belt replacement starts at $150+ for labor, plus parts.
How do I know when my serpentine belt needs replacement?
Signs of a worn belt include squealing noises from the engine, visible cracks or fraying, loss of power steering, dimming headlights, or AC failure. Most serpentine belts need replacement every 40,000-70,000 km depending on your vehicle. If you hear belt noise, don't delay—a broken belt can leave you stranded. Book a diagnostic inspection starting at $150+ to assess your belt's condition.
Can you help with battery testing and replacement?
Yes, we offer comprehensive battery services starting at $150+ for labor. We can test your battery to determine if it's failing and install a quality replacement if needed. Regular testing helps prevent unexpected breakdowns.
How do I know if my battery is dying or if there's another electrical problem?
Signs of a failing battery include slow engine cranking, dimming interior lights, clicking sounds when starting, or the battery warning light on your dashboard. We can test your battery's voltage and capacity during a diagnostic inspection to determine if replacement is needed or if the problem lies elsewhere in your electrical system.
Spark Plug Replacement
Do you perform spark plug replacements, and when are they needed?
Yes, we offer spark plug replacement starting at $150+ for labor. Spark plugs typically need replacement every 30,000-100,000 km depending on your vehicle and spark plug type. Signs you need new spark plugs include rough idling, difficulty starting, reduced fuel efficiency, or engine misfires. We can inspect and replace them at your location.
What's the difference between standard and premium spark plugs?
Standard copper spark plugs typically last 30,000-50,000 km, while premium options like iridium or platinum can last 100,000+ km. Premium plugs cost more upfront but offer better performance and longevity. We'll recommend the best option for your specific vehicle during your appointment and quote.
Oil Leaks & Valve Cover Gaskets
What are signs of an oil leak?
Common signs include oil spots or puddles under your parked vehicle, a burning oil smell while driving, low oil level between services, or visible oil residue on the engine. Oil leaks can range from minor drips to serious problems. Don't ignore them—low oil levels can damage your engine. Book a diagnostic inspection starting at $150+ to identify the leak source.
What's involved in replacing a valve cover gasket?
A valve cover gasket is a seal between the valve cover and engine block that prevents oil leaks. Replacement starting at $300+ for labor involves removing the valve cover, cleaning the sealing surfaces, and installing a new gasket. This is a common repair that stops oil leaks and prevents engine damage from oil loss. We can perform this repair at your location.
How serious is an oil leak, and what happens if I don't fix it?
Oil leaks range from minor to serious depending on the source and leak rate. A slow leak might just require occasional oil top-ups, while a fast leak can cause your engine to run dry, leading to catastrophic engine damage within minutes of driving. Even slow leaks can damage engine components over time. We recommend identifying and fixing the source promptly. Book an inspection starting at $150+ so we can assess the severity and provide a repair quote.
Other Minor Engine Repairs
What other minor engine repairs do you offer?
Beyond our main services, we handle various minor engine repairs including thermostat replacement, hose replacements, water pump issues, fuel filter changes, air filter replacements, and other engine-related repairs. Pricing starts at $150+ for labor depending on the specific repair. If you're experiencing an engine issue not listed in our main services, contact us to discuss whether we can help or refer you to a trusted partner shop.
How do I know if my repair can be done on-site or if I need a shop?
Most minor engine repairs can be performed at your location with our mobile service. However, some jobs requiring extensive work, specialized equipment, or vehicle lifting may be better suited to a shop environment. When you book, describe your issue and we'll let you know if it's a good fit for mobile service. For jobs that aren't suitable on-site, we can refer you to a shop we have partnered with in Surrey to service D&V Clients at special rates.
What if I don't have a garage for the mechanic to work in?
No garage needed! Our mechanics work in driveways, parking lots, workplaces, or any safe, well-lit location. For larger or more complex jobs that require specialized equipment or extended work time, we can refer you to a shop we have partnered with in Surrey to service D&V Clients at special rates.
Payment & Booking
How do I pay for mobile mechanic services?
We accept multiple payment methods for your convenience including credit cards, Interac, checks, cash, and online payments. This flexibility ensures you can pay in whatever way works best for you.
Are tips expected for mobile mechanics?
Tips are not expected but are always appreciated for exceptional service. Our priority is your satisfaction, and we believe quality work speaks for itself. If you're happy with the service, a tip is a nice way to show appreciation, but it's entirely optional.
How quickly can you schedule an appointment?
We aim to schedule appointments within 24-48 hours of your booking. For urgent repairs or emergencies, contact us directly when booking and we'll do our best to accommodate you. Our availability depends on our current schedule, but we understand that vehicle issues can be urgent and inconvenient.